Summary: A critical issue has been identified where users are being unexpectedly logged out of the CMS immediately upon uploading content to a folder. The session is being invalidated during the upload process, completely disrupting user operations.
Current Status: The issue is currently under active investigation. The engineering team is analyzing the root cause, focusing on the relationship between the folder content upload mechanism and the CMS session management layer.
Impact: All users attempting to upload content to folders via the CMS are experiencing forced session termination. This prevents any content upload operations from being completed and requires users to repeatedly re-authenticate, causing significant workflow disruption.
Suspected Area: The session logout behavior appears to be triggered during or immediately after a folder content upload action. Root cause has not yet been confirmed.
Next Steps:
Investigate session handling and token validation logic during file upload requests
Analyze server logs around the time of upload to identify session invalidation triggers
Check for potential CSRF token mismatches, auth middleware interference, or timeout misconfiguration
Reproduce the issue in a staging environment for controlled diagnosis
⚠️ This incident is actively being investigated. Further updates will follow as findings become available.
Investigating
Summary: A critical issue has been identified where users are being unexpectedly logged out of the CMS immediately upon uploading content to a folder. The session is being invalidated during the upload process, completely disrupting user operations.
Current Status: The issue is currently under active investigation. The engineering team is analyzing the root cause, focusing on the relationship between the folder content upload mechanism and the CMS session management layer.
Impact: All users attempting to upload content to folders via the CMS are experiencing forced session termination. This prevents any content upload operations from being completed and requires users to repeatedly re-authenticate, causing significant workflow disruption.
Suspected Area: The session logout behavior appears to be triggered during or immediately after a folder content upload action. Root cause has not yet been confirmed.
Next Steps:
Investigate session handling and token validation logic during file upload requests
Analyze server logs around the time of upload to identify session invalidation triggers
Check for potential CSRF token mismatches, auth middleware interference, or timeout misconfiguration
Reproduce the issue in a staging environment for controlled diagnosis
⚠️ This incident is actively being investigated. Further updates will follow as findings become available.
